E-Banking for Bank CIC

e-Lounge – The new, innovative mobile and e-banking service

Bank CIC worked with us to completely redesign and develop its e-banking service for the Swiss market using our ti&m Banking product, gradually expanding it with new features.

The new CIC e-Lounge offers customers a modern, comprehensive, and user-friendly digital banking experience with flexible and secure access via a web browser or mobile app. Customers benefit from a wide range of digital banking services, including opening new products and clear asset management. The intuitive user interface ensures seamless and efficient interaction.

Best of Swiss Web and Best of Swiss Apps 2020 award-winner

Flexible, modular, expandable: Thinking digitally about the future

The flexibility and modular architecture of ti&m Banking is helping Bank CIC to continuously expand its range of services. We are working together on further developing the CIC e-Lounge, integrating innovative features such as a robo-advisor, multi-banking, and digital identification. Important milestones have included the CIC e-Lounge joining the bLink open banking community and the addition of a module for external asset managers, who now use the eLounge as an essential tool in their daily work. These expansions make the CIC e-Lounge even more appealing: They transform the platform into a product that is both future-proof and attractive to a broad user base.

Module for external asset managers

In the past, Bank CIC’s e-banking service was designed primarily for private customers and SMEs. To diversify its customer base and sustainably increase its market share and innovative strength, the bank expanded the platform with a module for external asset managers (EAMs). EAMs have clear and challenging requirements in terms of efficiency, security, and functionality. Relevant features for this group include an extended stock exchange order overview, list orders, and an improved stock exchange order filter. The requirements were defined in interdisciplinary workshops with Bank CIC, EAMs, and specialists, and the module was implemented in agile sprints, taking regular user feedback into account.

Development and integration of cleverinvest

cleverinvest is an intelligent solution from Bank CIC that enables investors to continuously grow their wealth, even with small contributions. The solution empowers them to invest selectively and cost-effectively in themes and trends through shares, without having to worry about financial market developments. Investors can focus on up-to-the-minute and attractive themes, and independently determine the weighting of their own portfolios. An expected return and an individual investment mix are suggested on the basis of an investor’s personal risk profile; these can be adjusted at any time. The platform developed by ti&m offers a comprehensive range of investment services, with a high degree of individual investment flexibility. Authorized bank staff can offer new investment themes extremely quickly using a workbench.

Head Banking Innovations

Roger Zuberbühler

What questions do you have about the e-banking solution?